Terms of Use — User Agreement & Service Terms | Recoup

Welcome and thank you for your interest in Recoupable LLC (“Company,” “we,” “us” or “our”). This Terms of Use Agreement (“Terms of Use”, and together with any applicable Supplemental Terms as defined in Section 1.2, the “Agreement”) describes the terms and conditions that apply to your use of (i) the website located at https://recoupable.com and its subdomains and any of Company's other websites on which a link to these Terms of Use appears (collectively, the “Website”) and (ii) the services, content, and other resources available on or enabled via our Website, including any application programming interfaces (“API”) that we make available and our AI agent platform and tools for artists, labels, and partners (collectively, with our Website, the “Service”).

PLEASE READ THIS AGREEMENT CAREFULLY. IT GOVERNS THE USE OF THE SERVICE AND APPLIES TO ALL VISITORS AND USERS. BY ACCESSING OR USING THE SERVICE IN ANY WAY, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, AND (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION.

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Use of the Service

1.1. Scope. The Service and content available on the Service are protected by applicable intellectual property (including copyright) laws. Unless subject to a separate license agreement between you and Company, your right to access and use the Service, in whole or in part, is subject to this Agreement.

1.2. Licenses. Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to: (i) access and use the Service; and (ii) access and use any APIs the Company makes available to you (if any), solely for your own personal or internal business purposes.

1.3. Supplemental Terms. Your use of, and participation in, certain features and functionality of the Service may be subject to additional terms (“Supplemental Terms”). If these Terms of Use are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Service.

1.4. Updates. You understand that the Service is evolving. As a result, Company may require you to install updates to any software. You acknowledge and agree that Company may update the Service with or without notifying you. Any future release, update or other addition to the Service shall be subject to this Agreement.

1.5. API Limitations. Company may limit the number of network calls, maximum file size, and anything else about the API that the Company deems appropriate. Company may impose or modify these limitations without notice.

2. Registration

2.1. In order to access certain features of the Service, you may be required to register an account (“Account”).

2.2. You shall provide true, accurate, current, and complete information about yourself, and maintain and promptly update the Registration Data to keep it accurate.

2.3. You have no ownership or other property interest in your Account. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone.

3. Responsibility for Content

You are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available through the Service (“Your Content”). Company has no obligation to store any of Your Content. You are solely responsible for applying the appropriate level of access to Your Content.

4. Ownership

4.1. You agree that Company and its suppliers own all rights, title and interest in the Service.

4.2. Company does not claim ownership of Your Content. However, you grant Company a non-exclusive, transferable, perpetual, irrevocable, worldwide, fully-paid, royalty-free, sublicensable right and license to use Your Content for the purposes of operating and providing the Service.

4.3. Inputs and Outputs. The Company does not claim ownership of any of your Inputs or Outputs, nor does it restrict the use of Outputs for commercial use. You acknowledge that Inputs and Outputs may be used by the Company to train, develop, enhance, evolve and improve its AI models, algorithms and related technology.

5. User Conduct

You shall not use the Service for any unlawful purpose, make available any content that is threatening, abusive, defamatory, or offensive, or use the Service to develop competing products. You shall not license, sell, rent, or commercially exploit the Service. You shall not reverse engineer any part of the Service or use automated tools to scrape data.

6. Monitoring

Company may investigate, monitor, pre-screen, remove, refuse, or review the Service and/or Content at any time. Company reserves the right to terminate or suspend your access for any or no reason.

7. Third-Party Services

The Service may contain links to third-party websites, applications, and advertisements. Company is not responsible for any Third-Party Services. You use all links at your own risk.

8. Purchase Terms

The Company uses Stripe, Inc. for payment services. You agree to be bound by Stripe's Privacy Policy and Terms of Service. Except as set forth herein, amounts due are non-refundable. You may request a refund within seven (7) days of your initial purchase, provided no Credits have been used.

9. Subscriptions

Subscriptions automatically renew at Company's then-current price until terminated. You may cancel by logging into your Account or by contacting support@recoupable.com. If you cancel, you may continue to use your Subscription until the end of the then-current term; it will not renew thereafter.

10. Indemnification

You shall indemnify and hold Company harmless from any losses, costs, liabilities and expenses relating to or arising out of Your Content, your misuse of the Service, your violation of this Agreement, or your violation of any rights of another party.

11. Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. COMPANY MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

12. Limitation of Liability

IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. COMPANY SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (i) THE TOTAL AMOUNT PAID TO COMPANY BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT GIVING RISE TO SUCH LIABILITY; (ii) $100.

13. Arbitration Agreement

You and Company agree that any dispute will be resolved by binding arbitration rather than in court, except that you and Company may assert claims in small-claims court if qualified. You and Company waive any right to a jury trial. Claims may only be brought on an individual basis, not as part of a class action. You may opt out within 30 days by writing to support@recoupable.com or Recoupable LLC, Attn: Legal, 720 Capitol Square Pl. SW, Washington, DC 20024.

14. General Provisions

This Agreement is governed by the laws of the State of Delaware. All claims and disputes will be litigated exclusively in the state or federal courts located in Delaware. This Agreement constitutes the final, complete and exclusive agreement between the parties.

Contact

If you have any questions about these Terms, please contact us:

Email: support@recoupable.com
Mail: Recoupable LLC, Attn: Legal Dept., 720 Capitol Square Pl. SW, Washington, DC 20024